WordPress Support

WordPress support services

We create amazing websites that get results! We make them easy to use and packed with features to turn your online ideas into reality.

  • Comprehensive WordPress support to keep your site running smoothly.
  • Ongoing optimisation and maintenance for enhanced performance.
  • Expert troubleshooting and problem-solving for WordPress issues.
What You Get

WordPress support and maintenance services

We manage your WordPress support, whilst you focus on your business. Hand holding not required!

Design & WordPress website support

We provide ad hoc WordPress support and maintenance services, ensuring your website remains secure, up-to-date, and fully optimised.

Responsive CSS

We can create mobile CSS for your website so it renders perfectly on tablet and mobile. Ideal if you need an upgrade on a budget.

Custom functionality

Our WordPress team can create any type of custom functionality within your bespoke or third-party WordPress theme.

Re-skin or re-style

Our WordPress support staff can re-style or re-skin your current website without needing to redesign or develop your HTML and CSS.

Core updates

We can update WordPress and fix any theme or plugin compatibility issues that may arise. This can be undertaken on a monthly basis or at your request.

WordPress security

We can install and configure the latest security plugins to stop hackers inserting viruses and malware within your website code.

Hosting migration

We can migrate your WordPress website to any host of your choice. Alleviate stress and let our WordPress support team do the heavy lifting.

Theme & plugin updates

As WordPress evolves, your themes and plugins do to. We can update your theme and plugins on your website, ensuring you are always up to date.

WordPress Emergencies

Do you have an emergency or urgent support task? Our WordPress maintenance team are available 6 days a week to support your WordPress site.

Bug fixing

Our WordPress Maintenance team can fix bugs on your site. Quality assurance is important, we check your code to make sure it is perfect.

Plugin integration

Our WordPress website support team can integrate any plugin with minimal fuss. We have hands-on experience with thousands of WordPress plugins.

Trusted Web Experts

Express WordPress support and maintenance services

Need ongoing support and maintenance for your website? We’ve got you covered.

  • 15 years experience in WordPress websites, design and SEO
  • Core/theme/plugin updates to advanced custom functionality
  • Skilled and diverse team of WordPress website designers
  • Experience with thousands of WordPress plugins
  • We work on a staging server so your live site is not interrupted
  • Affordable and competitive global SEO services
  • No stress. We make sure you have a headache-free experience
  • Exclusive support centre for maintenance requests
  • First-class customer service and a dedicated account manager
  • Professional English-speaking team delivering expert digital solutions.
Integrated Website Tools

Integration with your favourite WordPress plugins

Our support team can install, configure and customise the most popular plugins on your WordPress site.

One of the main reasons we love building websites with WordPress is that it’s a 100% open-source platform with thousands of plugins and ready-made functionalities. Our global WordPress maintenance team has extensive experience with all popular WordPress plugins and can seamlessly integrate them into your new website for enhanced performance and flexibility.

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WooCommerce Logo
Gravity Forms Logo
Jetpack Logo
Optinmonster Logo
WPML Logo
Yoast Logo
All in One SEO Logo
WooCommerce Logo
Gravity Forms Logo
Jetpack Logo
Optinmonster Logo
WPML Logo
Yoast Logo
How We Work

WordPress maintenance & support services

A stress-free WordPress website maintenance process that is second to none.

Fuel Your Digital-First Idea

Empowering businesses with innovative, scalable, and tailored software solutions for digital success.

Onboarding

After agreeing to provide maintenance for your WordPress website, we set you up on our internal messaging system. Whenever something crops up, you can easily contact us there and expect a response within 24 hours.

Staging

Depending on your current configuration, we will take a copy of your website either on your host, or on our hosting environment. This ensures that WordPress sites don’t suffer any downtime while we are working.

Operations & maintenance

After migrating your website to our hosting environment, we carry out ongoing WordPress support and maintenance tasks using agile methodology.

Quality assurance

A round of quality assurance and testing is applied to all WordPress websites to make sure our changes haven’t caused any issues or conflicts. We ask the client to test at this point also.

Migration and launch

Once our tasks are successful, we migrate any changes to your live WordPress site. Using version control, we ensure that nothing important is overwritten and everything runs smoothly.

FUELING PROGRESS THROUGH CONSTANT INNOVATION

Modern Technologies We are Leveraging

Our collaborative approach to bespoke website design and development ensures we deliver engaging digital products that resonate with your audience and drive meaningful results.

  • wordpress

    WordPress

  • woocommerce

    WooCommerce

  • shopify

    Shopify

  • magento

    Magento

  • webflow

    Webflow

  • prestashop

    Prestashop

  • bigcommerce

    BigCommerce

  • squarespace

    Squarespace

  • joomla

    Joomla

  • drupal

    Drupal

  • html

    HTML

  • jquery

    JQuery

  • react js

    React JS

  • next.js

    Next.JS

  • nuxt.js

    Nuxt.JS

  • angular

    Angular

  • vue.js

    Vue.JS

  • php

    PHP

  • laravel

    Laravel

  • codelgniter

    Codelgniter

  • node.js

    Node.JS

  • symfony

    Symfony

  • python

    Python

  • yii

    Yii

  • graphql

    GraphQL

  • typo3

    Typo3

  • cakephp

    CakePHP

  • mysql

    MySQL

  • firebase

    Firebase

  • mongodb

    MongoDB

  • aws dynamodb

    AWS DynamoDB

  • redis

    Redis

  • postgresql

    PostgreSQL

  • vs code

    VS Code

  • sublime

    Sublime

  • github

    GitHub

  • bitbucket

    Bitbucket

  • selenium

    Selenium

  • php unit

    Php Unit

  • devtools

    DevTools

  • figma

    Figma

  • sketch

    Sketch

  • photoshop

    Photoshop

  • illustrator

    Illustrator

  • adobe xd

    Adobe XD

  • invision

    InVision

  • clickup

    ClickUp

  • jira

    Jira

  • basecamp

    Basecamp

  • asana

    Asana

  • slack

    Slack

  • blue

    Blue

  • trello

    Trello

  • monday

    Monday

Common Client Questions

WordPress support FAQ

Everything you need to know about our WordPress maintenance services.

Our WordPress support services cover everything from security updates and performance optimisation to troubleshooting and plugin integrations. We ensure your site remains fast, secure, and fully functional by handling core updates, fixing bugs, and implementing security patches. Whether you need ad hoc fixes or ongoing WordPress maintenance, our expert team provides tailored solutions to keep your website running at peak performance.

Keeping WordPress core, themes, and plugins updated is crucial for security, stability, and compatibility. We recommend performing updates monthly at a minimum, or as soon as critical security patches are released. As part of our WordPress maintenance services, we handle all updates on a staging environment first, ensuring nothing breaks before deploying changes to your live site. Our approach guarantees a smooth, error-free update process every time.
Yes, if a WordPress core, theme, or plugin update has caused your site to break, we can quickly diagnose and resolve the issue. Our WordPress support team identifies compatibility conflicts, restores previous versions if needed, and applies fixes to ensure smooth functionality. We also test updates on a staging environment before applying them to your live site, reducing the risk of future update-related problems.
Yes, our WordPress support agency provides emergency troubleshooting for urgent website issues, including downtime, security breaches, or broken functionality. Whether it’s a critical bug, a hacked website, or a plugin conflict, our expert team responds quickly to diagnose and fix the issue. We aim for rapid resolution to minimise disruptions and get your site back online as soon as possible.
We take a proactive approach to WordPress security, implementing best practices to protect your website from hacks, malware, and vulnerabilities. This includes firewall setup, malware scanning, brute force protection, and security hardening. We also monitor your site for suspicious activity, apply WordPress security updates, and configure two-factor authentication (2FA) to safeguard user logins.

Yes! We specialise in WordPress performance optimisation, ensuring your site loads quickly and efficiently. Our process includes caching setup, image compression, script minification, database optimisation, and code improvements to enhance speed. We also fine-tune your hosting environment and apply best practices for Google Core Web Vitals, helping improve SEO rankings and user experience.

Yes, we provide flexible WordPress support packages tailored to your website’s needs. Whether you require monthly maintenance, regular updates, performance monitoring, or ad-hoc support, we ensure your site remains secure, up-to-date, and running at peak performance. Our ongoing support includes core updates, plugin management, security monitoring, and troubleshooting, so you never have to worry about technical issues.
We implement automatic scheduled backups to ensure your data is always protected. Backups are stored securely on remote servers, allowing for quick recovery in case of accidental data loss, hacks, or software conflicts. Our team can restore your site instantly with minimal downtime, ensuring your content, settings, and database remain intact. We also provide incremental backups for high-traffic sites, reducing server load and optimising performance.
Yes, our WordPress migration service ensures a smooth and hassle-free transition to your new hosting provider. We handle the entire process, including transferring files, databases, email configurations, and domain settings, while ensuring zero downtime and preserving your SEO rankings. Whether you’re switching to a faster host, upgrading to a dedicated server, or moving to a managed WordPress hosting solution, we ensure a secure and seamless migration.

The cost of WordPress support and maintenance depends on your site’s complexity, the level of support required, and the frequency of updates. We offer affordable support packages for businesses of all sizes, from basic security updates to full-scale maintenance, troubleshooting, and performance optimization. Contact us for a custom quote, and we’ll tailor a package that suits your needs and budget.

Contact Us

Get expert WordPress support

Keep your website running smoothly with reliable WordPress maintenance. Get in touch today to ensure your site stays updated and secure.